CONTACT US
We are available. Reach out.
Our representatives are a call or click away to give answers to general or specific enquiries that may help facilitate your travel experience with us.
Talk to us
Reach the contact centre
Our lines are open Monday to Sunday, 6am to 8pm.
Call us
Monday to Sunday, 6am to 8pm
Write to the right team
Specialist enquiries
Send your enquiry straight to the team that handles it.
ValueFlyer
Membership, points and account questions for our loyalty programme.
valueflyer@flyvaluejet.comCharters
Enquiries about chartering an aircraft for a group, event or private trip.
charters@flyvaluejet.comComplaints, feedback & commendation
Tell us about a recent flight — a complaint, where we can improve, or a commendation for a member of our staff. We would like to know.
feedback@flyvaluejet.comMore ways to get help
Visit us, or sort it online
Do it yourself, any time
These don't need a call.